Privacy Policy
General Notice and mandatory information
The responsible party for data processing on this website is:
Enrique Bartholme
Productive Studios
Lorettostr. 18
40219 Düsseldorf
Germany
E-Mail: info@productivestudios.de
The responsible party decides alone or jointly with others on the purposes and means of the processing of personal data (e.g. names, contact details or similar).
The website and shop are hosted by Shopify (Shopify Inc. 151 O’Connor St Ground floor, Ottawa, ON K2P 2L8, Canada). Details on Shopify’s privacy policy can be found at: https://www.shopify.com/legal/privacy.
Withdrawal of your consent to data processing
Some data processing operations are only possible with your explicit consent. You may opt out of our data processing operations at any time. An informal communication by e-mail is sufficient for the withdrawal. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal
Right to complain to the competent supervisory authority
As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a data protection violation. The competent supervisory authority for data protection issues is the State Data Protection Commissioner of the federal state in which our company's registered office is located. The following Internet address leads to the North Rhine-Westphalia State Commissioner for Data Protection and Freedom of Information: https://www.bfdi.bund.de/SharedDocs/Adressen/DE/LfD/NordrheinWestfalen.html?nn=304054
Right to data portability
You have the right to have data, that we process automatically based on your consent or in fulfillment of a contract, handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.
Right to disclosure, correction, blocking, deletion
Within the scope of the applicable legal provisions, you have the right to free disclosure about your stored personal data, the origin of the data, their recipients and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data. In this regard or for further questions on the subject of personal data, you can contact us at any time via e-mail.
SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by unauthorized third parties. You can recognize an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.
Data Protection Officer
We have not appointed a data protection officer, but are willing to provide information about collected data nonetheless. To do so, please contact us by e-mail at info@productivestudios.de.
Server-Log-Files
In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:
- Visited page on our domain
- Date and time of the server request
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- IP address
There is no automatic merging of this data with other data sources. The data processing is based on Art. 6 para. 1b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Data transmission upon conclusion of the contract for the purchase and shipment of goods
Personal data will only be transmitted to third parties if this is necessary for the execution of the contract. Third parties can be, for example, payment service providers or logistics companies. Any further transmission of data does not take place or only if you have directly agreed to it.
The basis for data processing is Art. 6 para. 1b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Registration on this website
To use certain functions, you can create an account on our website. The transmitted data is used exclusively for the purpose of using the respective offer or service. Mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
In case of important changes, for example for technical reasons, we will inform you by e-mail. The e-mail will be sent to the address given during registration.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1a GDPR). A revocation of your already given consent is possible at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing already carried out remains unaffected by the revocation.
We store the data collected during registration for the period that you are registered on our website. Your data will be deleted if you cancel your registration. Legal retention periods remain unaffected.
Contact form
Data transmitted via contact form will be stored, including your contact details, so that we are able to best process your request and are available for follow-up questions. This data will not be passed on without your consent.
The processing of the data entered in the contact form is based exclusively on your consent (Art. 6 para. 1a GDPR). A revocation of your already given consent is possible at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent to store it or there is no longer any need to store it. Mandatory legal provisions - in particular retention periods - remain unaffected.
Newsletter data
To send our newsletter, we need an e-mail address from you. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.
The data provided during the newsletter registration will be processed exclusively based on your consent (Art. 6 para. 1a GDPR). A revocation of your already given consent is possible at any time. To revoke consent, an informal message by e-mail or unsubscribing via the "unsubscribe" link in the newsletter is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.
Data entered to set up the subscription will be deleted in the event of cancelling your subscription. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.
YouTube
For integration and display of video content, our website uses plugins from YouTube. The provider of the video portal is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When a page with an integrated YouTube plugin is called up, a connection to the YouTube servers is established. YouTube thereby learns which of our pages you have accessed. YouTube can assign your surfing behavior directly to your personal profile if you are logged into your YouTube account. By logging out beforehand, you have the option to prevent this.
YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1f GDPR. Details on the handling of user data can be found in YouTube's privacy policy at: https://policies.google.com/privacy?hl=en-US
Cookies
Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our offer more user-friendly, effective, and secure.
Some cookies are "session cookies." Such cookies are deleted by themselves after the end of your browser session. In contrast, other cookies remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.
With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when you close the program. Disabling cookies may result in limited functionality of our website.
The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart), is based on Art. 6 para. 1f GDPR. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are treated separately in this privacy policy.
Payment Services
We integrate payment services of third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) are processed by the payment service provider for the purpose of payment processing. For these transactions, the respective contractual and data protection provisions of the respective providers apply. The use of the payment service providers is based on Art. 6 para. 1b GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment transaction (Art. 6 para. 1f GDPR). Insofar as your consent is requested for certain actions, Art. 6 para. 1a GDPR is the legal basis for data processing; consent may be revoked at any time for the future.
Instant Transfer Sofort
The provider of this payment service is Sofort GmbH (Theresienhöhe 12, 80339 Munich), part of the Klarna Group. With the help of the Sofort bank transfer procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations. When paying by "Sofortüberweisung", your PIN and TAN are transmitted to Sofort GmbH. The payment provider then logs into your online banking account, automatically checks your account balance, and makes the transfer. This is followed by an immediate transaction confirmation. Your turnover, the credit limit of your overdraft facility and the existence of other accounts and their balances are also checked automatically after logging in. In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data and personal data. Your personal data includes first and last name, address, telephone number(s), email address, IP address and, if necessary, other data required for payment processing. There is a need for this data transmission to establish your identity beyond doubt and to prevent fraud attempts.
The transmission of your data to Sofort GmbH is based on Art. 6 para. 1a GDPR (consent) and Art. 6 para. 1b GDPR (processing for the performance of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of a revocation. Details on payment with Sofortüberweisung can be found at: https://www.sofort.com/datenschutzhinweise/ and https://www.klarna.com/sofort/.
PayPal
The provider of this payment service is PayPal (S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg). Details can be found in PayPal’s privacy policy at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Visa
The provider of this payment service is Visa Inc. (Foster City, 900 Metro Center Blvd, United States). Details can be found in Visa’s privacy policy at: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
Maestro / Mastercard
The provider of this payment service is Mastercard Inc. (2000 Purchase Street, Purchase, NY 10577 U.S.A.) Mastercard may transfer data to its parent company in the USA. Details can be found in Mastercard’s privacy policy at: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.
Shop Pay
The provider of this payment service is Shopify Inc. (151 O’Connor St Ground floor, Ottawa, ON K2P 2L8, Canada). Details can be found in Shopify’s privacy policy at: https://www.shopify.com/legal/privacy.
Apple Pay
The provider of this payment service is Apple Inc. (Infinite Loop, Cupertino, CA 95014, USA). Details can be found in Apple’s privacy policy at: https://www.apple.com/legal/privacy/de-ww/.
Google Pay
The provider of this payment service is Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) Details can be found in Google’s privacy policy at: https://policies.google.com/privacy.
Klarna Pay Later
The provider of this payment service is Klarna Bank AB (Sveavagen 46, 111 34 Stockholm, Sweden). Details can be found in Klarna's privacy policy at: https://www.klarna.com/international/privacy-policy/.